Reports & Publications
Here you will find a repository of publications concerning Australians who have experienced hardship
Double Punishment - How People in Prison Pay Twice
This report by Financial Counselling Australia is based on the experiences of financial counsellors and other experts who work with people in prison. It explains how people often leave prison in a much worse financial position than when they entered. This is because when it comes to managing their debts, the system makes it nigh on impossible. Yet each debt that is tackled can mean one less person who is less likely to end up back in jail. Download Full Report
Supporting Vulnerable Customers 2013
The Smart Water Fund and Melbourne’s four water retailers commissioned research to gather intelligence and shape effective and innovative strategies to address current and future challenges in relation to financial hardship and vulnerability. Download Report (PDF 5.6MB)
Everybody Needs a Savings Buffer
In this paper, Financial Counselling Australia proposes that a savings category is included in standard income and expenditure statements used by creditors when assessing repayment capacity. This would apply for both new loans and for people experiencing financial hardship, entering into debt repayment arrangements. Download Report (PDF 1.8MB)
Case Study: Customer Support Program - Yarra Valley Water
