The Team

Ciara Sterling

Ciara is the Chief Executive Officer Thriving Communities Partnership, with over 15 years’ experience working across government, corporate and the community sector addressing issues around hardship and vulnerability. Her experience, extensive network and vision for a better future for people experiencing vulnerability has catalysed the Thriving Communities Partnership.

At Yarra Valley Water Ciara developed pioneering approaches to customer support that have led to several ground-breaking programs and partnerships. The establishment of the highly regarded WaterCare program, and innovative partnerships with community organisations such as Uniting Kildonan have positioned Yarra Valley Water as a leader in supporting vulnerable community members. She has also driven new organisational capability and capacity to respond to issues such as family violence, diverse language groups and other factors of vulnerability.

Ciara’s expertise is called on by companies from across the services industry, and she recently completed a secondment to the Essential Services Commission to develop amendments to the Customer Service Code arising from the Royal Commission into Family Violence.  She is a sought-after speaker, presenter and champion for responsible and sustainable approaches to address the drivers of vulnerability and hardship.

Matt Balfe

Matt Balfe

As Head of Engagement and Sustainability Matt is responsible for unifying and communicating the Thriving Communities Partnership’s aspirations, values and activities to create shared understanding, increase engagement and growth, build reputation and motivate collective action.

An alumni of RMIT’s School of Media and Communications, Matt once made a living as a rock musician in the nineties Australian rock band Motor Ace.

In his day job Matt manages Yarra Valley Water's Strategic Communications and Sustainability Division, leading a team that oversees media and issues management, social media development and strategy, government and stakeholder relations, internal communications and sustainability.

Victoria Thom

Victoria Thom

Victoria has twenty years' professional experience across the corporate, government, and not-for-profit sectors as a strategic adviser, partnership broker, trainer and facilitator. She specialises in enabling organisations to understand and address complex social and sustainability challenges. Victoria’s global, cross-sector experience in business consulting, international development and social impact strategy are the foundation for her role in driving strategy and defining the partnership architecture for the Thriving Communities Partnership.

Victoria is an accredited Partnership Broker and Trainer with The Partnership Brokers' Association, and holds a Graduate Certificate in Social Impact from Melbourne Business School. She is a Graduate of the Australian Institute of Company Directors and is Co-Chair of 100 Story Building, a Melbourne-based social enterprise.

Tracy Collier

Tracy Collier has joined the Thriving Communities Partnership as Head of Strategy and Programs. With many years’ experience developing cross-sector partnerships and people-centred programs, both within Australia and internationally, she blends innovative thinking with project management to turn big ideas into action.

Tracy is excited to be joining the TCP to work with a network of partner organisations that are pushing boundaries to achieve social change.

Share this Post: