Consumer Policy Research Centre

The Consumer Policy Research Centre (CPRC) is committed to inclusive markets because ultimately, they build inclusive communities. The CPRC is proud to be a founding member of the Thriving Communities Partnership (TCP), working to achieve this goal. The open and collective approach taken by TCP to working with businesses, policymakers and the community sector to improve outcomes for consumers is a vision also shared by CPRC.

CPRC is committed to the development of a stronger evidence-base of consumer experiences and outcomes, in particular to inform policy and practice change. The TCP also presents a watershed opportunity to improve the way customer outcomes and trust are measured, a flagship area of research for CPRC. We are excited to be part of this group of organisations committed to making tangible change for consumers and the broader community.