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News & Publications
Issues and Insights
Reports & Publications
Visit here to access reports and publications supporting people with illness and disability
Consumers with Cognitive Disabilities - Five Tips for Improving Access and Support
This document offers guidance to retailers to make their processes and communications more helpful to consumers.
Supported decision making
Best practice for service providers – access, inclusion and supported decision making for vulnerable customers with decision-making impairment.
Barriers to Inclusion
Disability and Health Inequalities in Australia
This VicHealth research shows that people with disabilities experience disadvantage and much poorer health outcomes than the general Australian population.
Disability Awareness Face to Face Training Fact Sheet
This document is a fact sheet on disability awareness training offered by NGO Scope
Policy & Guidelines
Visit here to access policy & guidelines supporting people with illness and disability
Improving Access and Support for Consumers with Cognitive Disabilities. A Guide for Retailers
This screen reader version of the TCP report presents detailed, practical guidance for organisations, hardship/vulnerability teams and frontline staff
Illness and Disability
Physical and mental illness and disability can make individuals far more susceptible to financial vulnerability.
Barriers to Access
Barriers to Inclusion
Accessible Information Brochure 2018
Scope's accessible written information can help people with intellectual disability, people with English as a second language, older Australians.
Initiatives & Programs
Visit here to access initiatives and programs supporting people with illness and disability
Improving Access and Support for Consumers with Cognitive Disabilities - Print Friendly Version
This guide focuses on practical guidance for organisations, hardship teams and frontline staff to improve assistance for consumers with disabilities.
Supported Decision Making Project Report Launch Event - Scope Presentation - 9 April 2019
NGO Scope's presentation for the launch of the Supported Decision Making Project's collaborative research report, held 9 April 2019.
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