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What we do
Issues and Insights
Humans of TCP
Illness and Disability
Physical and mental illness and disability can make individuals far more susceptible to financial vulnerability.
Barriers to Access
Barriers to Inclusion
Initiatives & Programs
Visit here to access initiatives and programs supporting people with illness and disability
Consumers with Cognitive Disabilities - Five Tips for Improving Access and Support
This document offers guidance to retailers to make their processes and communications more helpful to consumers.
Scope Education Program. Disability Engagement eLearning
This training is designed and presented by people living with disability. The audience will engage with thought-provoking activities.
ANZ 2017 MoneyMinded Impact Report – Disability Services
This report provides a summary of literature and qualitative research exploring the financial impacts of disability.
Supported decision making
Best practice for service providers – access, inclusion and supported decision making for vulnerable customers with decision-making impairment.
Barriers to Inclusion
Supported Decision Making. Good Practice Guide.
MW Commission's guidance sets out why supported decision making is an important concept and encourages to think about how best it can be provided.
Ideas for Companies to Make Things Better for People with Cognitive Disabilities - Easy English Summary Report
This report produced by TCP provides a list of ideas of how companies can make things better for people with cognitive disabilities.
Improving Access and Support for Consumers with Cognitive Disabilities. A Guide for Retailers
This screen reader version of the TCP report presents detailed, practical guidance for organisations, hardship/vulnerability teams and frontline staff
Disability Awareness Face to Face Training Fact Sheet
This document is a fact sheet on disability awareness training offered by NGO Scope
Reports & Publications
Visit here to access reports and publications supporting people with illness and disability
Improving Access and Support for Consumers with Cognitive Disabilities - Print Friendly Version
This guide focuses on practical guidance for organisations, hardship teams and frontline staff to improve assistance for consumers with disabilities.
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