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Education and literacy

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  2. Education and literacy
DELWP - Energy Info Hub Flowchart

DELWP - Energy Info Hub Flowchart

A 4-step flowchart for community workers assisting their clients to understand the different parts of their energy bill, and find more information.
YVW Case Study: Customer Support

YVW Case Study: Customer Support

This case study reports results of a customer support program which focus on finding solutions to the debt spiral problem.
TCP Vulnerability Report - July 2020

TCP Vulnerability Report - July 2020

A deep dive into the impacts and influencing factors of vulnerability and the benefits of proactive and holistic approaches to proactive prevention.
TCP Connect Webinar Series Three 'Change Favours the Brave'

TCP Connect Webinar Series Three 'Change Favours the Brave'

This report is a compilation of the key insights that TCP has drawn from each of the 10 episodes in the Change Favours the Brave Series of the TCP Connect Webinars.
Transurban Hardship Report

Transurban Hardship Report

A report on pilot project initiative of Transurban Customer & Communities Advocate.
Scope Education Program. Disability Engagement eLearning

Scope Education Program. Disability Engagement eLearning

This training is designed and presented by people living with disability. The audience will engage with thought-provoking activities.
Reading and Literacy for All: Adult Literacy - Victorian Public Libraries in Action

Reading and Literacy for All: Adult Literacy - Victorian Public Libraries in Action

State Library Victoria outlines the ongoing role of public libraries in promoting and supporting reading and addressing low levels of literacy in Vic.
FCRC Rank the Telco Report 2017

FCRC Rank the Telco Report 2017

Victorian Financial Counsellors rank the financial hardship policies and practices of telecommunication providers.
Accessible Information Brochure 2018

Accessible Information Brochure 2018

Scope's accessible written information can help people with intellectual disability, people with English as a second language, older Australians.
DELWP - Energy Info Hub - Reading Bills

DELWP - Energy Info Hub - Reading Bills

A simple tool to help people find the important information on their energy bill.
DELWP - Energy Info Hub Brochure

DELWP - Energy Info Hub Brochure

This simple guide helps clients to save energy and reduce costs.
Building Resilience In Schools Report

Building Resilience In Schools Report

The purpose of this study was to document Odyssey House’s Building Resilience in Schools program and to evaluate the ways in which the program assists young people to negotiate the challenges of substance use and mental health concerns. The report investigates a set of interrelated findings about the impacts of the program on the wellbeing of participating students and broader school community (e.g. school staff and teachers).
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Blog Spot

  • Awareness, access, opportunity: Bridging the gaps in support for single mothers and their children - Jenny Davidson, CEO, Council of Single Mothers and their Children
  • The OSOS Hub and its benefits for humans, staff and organisations - Christy Ditchburn, Sustainability Principal, Telstra

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