Essential Energy - essentialenergy.com.au/
Essential Energy looks after the poles and wires that power more than 870,000 regional, rural and remote homes and businesses across 95 per cent of NSW and parts of southern Queensland, and is one of Australia’s largest electricity networks.
Our Vision is to empower communities to share and use energy for a better tomorrow. Our Purpose is to enable energy solutions that improve life.
We focus on continuously improving safety for employees, contractors and the community; ensuring network reliability, resilience and sustainability while striving to achieve real reductions in the network component of customers' electricity bills.
To achieve this, we have embarked upon a whole-of-business transformation plan to strengthen the core business through improving our processes, capability and customer focus. We are also trialling new technology to support improved power reliability and help lower customer’s electricity bills.
Our business operations and transformation is informed through ongoing consultation with our Customer Advocacy Group, regular customer satisfaction research and direct engagement with our residential and small business customers, Accredited Service Providers, Councils, electricity retailers and other industry partners.