Family Violence

Family Violence

People impacted by family violence

Family violence can increase the complexity of financial hardship. It is recognised that the effects of financial abuse can have multigenerational repercussions. Many victims of family violence find themselves homeless and fearing for their own and their children’s safety. As a result, paying utility bills falls way down on their list of priorities.

Some key statistics:

  • One in three Australian women have experienced some form of family violence from a current or former partner.
  • The Women’s Homelessness Prevention Project run by Justice Connect Homeless Law highlighted that 95% of women in the project had experienced family violence, which highlights that it is a leading cause of homelessness.
  • In 2011-2012, 32% of clients who had accessed specialist homelessness services did so due to family violence.


Here you will find a range of resources outlining how we are working to support customers who may have experienced family violence.

Members are encouraged to generate and contribute to discussions – the more we share together, the more we learn together – and to participate in building the knowledge base by offering to feature resources. If you would like to feature a resource on this topic you can reach us via email at