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Exploring regulatory approaches to consumer vulnerability

Exploring regulatory approaches to consumer vulnerability

This report reviews current regulatory approaches to consumer vulnerability in Australia and the UK, focusing on markets for essential services such as energy, banking and insurance, telecommunications and water, and the work of multi-sector regulators.
  • Consumer Policy Research Centre
  • General Resource
  • Transport
TCP Disaster Planning and Recovery Collaborative Research Project Phase 2 Report - Oct 2021

TCP Disaster Planning and Recovery Collaborative Research Project Phase 2 Report - Oct 2021

This report explores the experiences of frontline workers and first responders to produce a holistic understanding of the interactivity of the service ecosystem and affected communities in times of disaster.

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