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CPRC Fairer Principles

CPRC Fairer Principles

The Building Customer Trust project is a collaborative initiative working for the fair treatment that all consumers – including vulnerable consumers – expect and deserve.
  • Partnership
  • Collective Intelligence
  • Consumer Policy Research Centre
 

Reports

Access the latest reports and guidelines concerning vulnerability, hardship and inclusion around Australia
  • Vulnerability Round Table
  • Partnership
  • Sustainable Development Goals
  • City West Water
  • Consumer Policy Research Centre
  • Essential Services Commission (ESC)
  • South East Water
  • Yarra Valley Water
  • Economic Abuse Reference Group
  • EARG
  • ACCC
Building Staff Capability

Building Staff Capability

Building staff capability to equip our people to deal with complex vulnerability issues effectively and with empathy.
  • Partnership
  • Co-create
  • Co-design
  • Collective Action

Thriving Communities Partnership

The Thriving Communities Partnership (TCP) is a cross-sector collaboration with the goal that everybody has fair access to the modern essential services they need to thrive in contemporary Australia.
  • Inclusion
  • Vulnerability
  • Partnership

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