South East Water - 

South East Water is a state government owned utility that provides water, wastewater and recycled water services to more than 1.75 million people in Melbourne’s south east. Together with our financial counselling partners, our South East Water Assist Team have been proactively supporting vulnerable customers for many years.

Terri Benson, South East Water Managing Director

“At South East Water we talk with over 1500 customers every day and we understand vulnerability can take many forms, and affect anyone at any time. That’s why we’re committed to be a founding partner of the Thriving Communities Partnership. This supports our focus on mitigating vulnerability for our customers through a broader, community-wide effort.  

We have a very diverse customer base and are proactively supporting them by providing greater control, choice and tools to provide solutions that work for them.  Addressing affordability by listening to our customers and developing innovative solutions  will deliver greater efficiency and value for customers. Collectively we can do more, and we believe that the Thriving Communities Partnership can effect positive change. We’re honoured to be involved.”