Queensland Urban Utilities - urbanutilities.com.au

Formed in 2010, Queensland Urban Utilities is one of Australia’s largest water utilities. With the support of our 1000-strong workforce, we deliver world-class drinking water, recycled water and sewerage services to over 1.4 million customers across a 14,000km2 service territory.

Behind the scenes, we manage and maintain a $5.6 billion asset base, which includes over 19,000 km of water and sewerage mains, 109 water reservoirs and 333 sewage pump stations. We’re also responsible for operating the Scientific Analytical Services Laboratory, which provides water sampling services and chemical and microbiological analysis to a range of industries.

But it’s our customers who are at the core of our business. They’re the reason we exist, and we’re committed to listening and responding to their evolving needs and expectations. We’re particularly passionate about supporting our most vulnerable customers and are proud to proactively offer flexible payment solutions, tailored to individual circumstances.

CEO testimonial: Louise Dudley, Queensland Urban Utilities CEO

“At Queensland Urban Utilities, we’re dedicated to our purpose: To enrich quality of life. We pride ourselves on being a socially conscious organisation, and provide a range of services and initiatives to ensure every member of our diverse community feels supported, included and valued.

We’re honoured to join the Thriving Community Partnership and look forward to working with other like-minded organisations to build more resilient communities and stronger businesses.”


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